Blog - From average to outstanding

From average to outstanding

When I first inherited the Central and Eastern Europe (CEE) division at Microsoft, it was an average ’so-so’ team in terms of its performance ratings. We overhauled our approach using a combination of strengths-based leadership and positive psychology, and within just a few short years we became the best-performing region worldwide for four years running.

No other regional team had ever achieved that level of success before, and no other team has managed it since. There was no mystery to how we did it. With the aid of StrengthsFinder and Myers-Briggs Type Indicator (MBTI) profiling tools, I reshaped and reorganised the team to match people’s roles to their apparent strengths and proficiency level,  switching the focus to maximising their effectiveness rather than fixing their weak areas.

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Jan Mühlfeit